Who's really at your door? App delivery drivers in California found using accounts that aren't theirs

Article excerpt

Food delivery drivers in California are using rented or stolen app accounts to work around background checks, a CBS News investigation found. The practice exploits a loophole in how delivery platforms vet their workers, potentially exposing customers to unvetted individuals at their doors. By circumventing the vetting process, drivers with problematic histories can gain access to customer addresses and payment information. The investigation highlights a significant gap in how app-based delivery services screen workers before sending them into homes. It's unclear how widespread the practice is or what steps platforms have taken to close the loophole.