Ticketmaster says Knicks fans won't be locked out of game after last-minute panic

Article excerpt

Ticketmaster clarified that New York Knicks fans won't be shut out of an upcoming game, walking back confusion triggered by a cryptic note on its website. The vague messaging about ticket availability sparked backlash among New Yorkers who feared they'd miss out on seats. Ticketmaster's last-minute explanation defused what had briefly become a public relations headache, though the initial bungling raised questions about how the ticketing giant communicates with its customers.